Customer Reviews Summary
The Wash Shop Laundromat, located in North York, Ontario, is highly praised for its cleanliness, well-maintained modern machines, and friendly staff. Customers frequently mention Kim's exceptional customer service, describing her as helpful, friendly, and professional, often returning for her assistance with laundry and fold services. The facility is situated in a convenient location with ample parking and convenient services such as wash and fold, drop-off options, and an improved app for machine use. Despite some negative comments about staff behavior, the overall feedback highlights a positive and welcoming environment maintained by Kim and the new management. Many customers appreciate the consistently high-quality service and the clean, organized setting.