Customer Reviews Summary
The Kintsugi Laundry Therapy laundromat, located in Ottawa, Ontario, is highly praised for its cleanliness and the friendliness of its staff. Customers appreciate the modern facilities, including digital payment options and free Wi-Fi, which enhance the convenience of the service. Many customers note the attentive and helpful service provided by the owners, especially during busy times when their personal assistance makes a difference. The laundromat is situated in a well-connected neighborhood with many amenities nearby, making it a practical choice for residents. Overall, customers describe their experiences as friendly, clean, and well-organized, with some concerns about inconsistent maintenance and pricing, but these do not overshadow the positive impressions.